In instances where employers have reason to believe that employees may have violated certain policies of the organization (i.e., harassment, discrimination, standards of conduct, etc.), or otherwise may be engaging in unprofessional, unacceptable, or inappropriate behavior, it is necessary to conduct an investigation. An appropriate investigation demands that clearly defined steps, an unbiased approach, and a professional tone be established from the outset. The full investigation will include evaluating and questioning witnesses, reaching the correct conclusion, determining an appropriate solution, and appropriately closing the investigation.
An organization must carefully consider who should investigate alleged workplace misconduct. Due to inherent biases toward and about employees, the strong emotions that accompany such claims, the need for as much confidentiality as possible, and the time required to conduct the investigation, many organizations choose to engage the services of a neutral and objective third-party investigator to investigate the legitimacy of the complaints. Any investigation undertaken by an employer must be done with the confidence that those individuals conducting the investigation are trained and qualified to carry out this important process. For that reason, many employers today conclude that an independent third party offers a better solution for providing an impartial and fairly conducted investigation.
WhitneySmith Company Consultants are licensed private investigators with the Private Security Bureau through the Texas Department of Public Safety, which is a requirement in Texas if conducting a third-party investigation. Please contact us in the event a discrimination or harassment complaint is made for which you would like assistance or if you would like a third-party to investigate.